Return and Exchange Policy
We want you to be happy with your jewellery. If it is not right, you can exchange it.
Window: 7 days from delivery
Condition: Unused and undamaged, with dori, chain and packaging
How: Call 9705201020 and our team will guide you
Exchange for: A different mukhi, size, or product. Price differences are adjusted.
Not eligible: After 7 days, worn or damaged items, or custom-made orders
Refunds: We exchange as standard. For a refund, call us and we will discuss your case.
Inspect before paying: With cash on delivery you inspect the item first and only pay if you accept it.
Astitva is operated by Akuda Jewellers, Biratnagar, Nepal.